Incident Response

Minimise downtime and protect your reputation with Bit Zesty's rapid incident response services. Our team of experts is ready to address critical issues in your digital systems, from outages to security breaches. We implement immediate fixes while identifying root causes to prevent future occurrences. With defined escalation procedures and 24/7 availability options, we provide peace of mind that technical emergencies will be resolved quickly and effectively.

Do you need help with incident response?

At Bit Zesty, we specialise in building and maintaining bespoke software and integrating AI into existing applications.

Looking to build an application, but unsure of the price? Keen to discuss our experience, processes and availability?

+442081641027 client.services@bitzesty.com

Client Success Stories

Our Incident Response Client Success Stories

SXT
Working closely with doctors and other health professionals, we developed a new digital service for SXT. The platform lets patients discreetly notify their partners about a potential infection, and helps clinics to meet their KPIs.
Health and Wellness
Enterprise Nation
We conducted a code audit and made significant technical fixes to the site. Most importantly, we carried out thorough user research and made vital user experience improvements, delivering a website that better meets their business and member needs.
Business and Financial Services
King's Awards for Enterprise
Through in-depth research, we rebuilt the service. The improvements met stringent government standards and made it easier for thousands of organisations to apply for the awards.
Government and Charities
Business and Financial Services
Trussell
Following extensive research, we developed a system that analyses data, frees up time for volunteers and helps clients access food without delays.
Government and Charities
GOV.UK Trade Tariff
In three months, we rebuilt the complex tool to help users find the information they need easily. We continue to support it, and it now delivers over 2,300,000 page views a month, meeting the government digital standards.
Government and Charities
Concordia
We developed a Robotic Process Automation (RPA) tool which helped Concordia process over 3,500 visa applications in under two months, allowing them to meet the farms' needs without increasing their workforce.
Business and Financial Services
Government and Charities
Lupin Systems
We developed user-friendly web and tablet apps that allow auditors to enter data on the go. Information is synced in the cloud, so facilities managers and external auditors can instantly address any hazards.
Business and Financial Services
Technology
Serious Readers
We took over support and maintenance of a bespoke Ruby on Rails e-commerce site for Serious Readers, improving the stability and performance of the site.
E-commerce
B2C (Business to Consumer)
Talking Tables
We created and maintained a bespoke Shopify application to sync customer and order data between their e-commerce platform and Enterprise Resource Planning (ERP) software.
E-commerce
B2C (Business to Consumer)