Ruby on Rails Support & Maintenance
Keep Your Rails Application Secure, Fast, and Future‑Ready
Rails applications need regular care to stay secure and performant. New Rails releases arrive every six months, and each minor release only receives bug fixes for one year and security fixes for two years. Running on an unsupported version means you’re responsible for any security vulnerabilities or bugs, and outdated software can expose sensitive data and lead to non‑compliance. We ensure your application remains on supported versions and fully patched.
Our Support & Maintenance Services
Version Upgrades
Plan and execute upgrades to keep you on supported Rails releases and avoid end‑of‑life deadlines.
Security Patches & Monitoring
Apply security updates promptly, monitor for vulnerabilities, and respond quickly to incidents.
Performance Optimisation
Monitor performance, identify bottlenecks, and provide a clear roadmap for improvements. Our retainer model includes proactive monitoring, automated alerts and dashboards, and reporting.
Technical Debt & Code Refactoring
Gradually reduce technical debt and refactor legacy code. Consistent maintenance investments improve efficiency and reduce long‑term costs.
Feature Enhancements & API Integrations
Add new functionality or integrate third‑party APIs without compromising stability.
Quality Assurance
Our QA specialists ensure continuous testing and quality control across all enhancements and maintenance tasks.
Monitoring & Incident Response
Continuous monitoring to detect and resolve issues as soon as possible and reduce the impact on users.
Flexible Ad‑Hoc Retainer Model
Our support is delivered through a flexible ad‑hoc retainer, allowing you to scale from as little as one hour per week up to a full development team. You can increase or decrease hours as your needs change, ensuring you only pay for what you use. Support has been our primary offering since 2009 — this isn’t a side service for us.
A single retainer gives you access to a complete cross-functional team: CTO, UX/UI designers, user researchers, QA specialists, project managers, and DevOps engineers. We work with you to prioritise tasks and communicate regularly.
Our retainers include upgrades, dependency management, performance monitoring, technical debt management, security patches, and quality assurance.
Certifications & Frameworks
We adhere to the highest security and quality standards. We are Cyber Essentials certified and ISO 27001 certified, demonstrating our commitment to secure development and information management. You can also find our services on the UK Government’s G-Cloud and Digital Marketplace frameworks.
Benefits of Ongoing Support
- Peace of Mind – Stay compliant with Rails’ maintenance policy and avoid risks of unsupported versions.
- Improved Security & Compliance – Reduce vulnerability exposure and meet standards like SOC 2 and GDPR.
- Better Performance – Our monitoring and tuning deliver faster load times and more stable performance.
- Lower Long‑Term Costs – Prevent emergency upgrades and reduce unplanned work.
- Future‑Proofing – Adopt modern Rails features such as Hotwire for interactive UIs, improved performance, and enhanced security defaults.
- Comprehensive Expertise – Access our full team (CTO, UX, UR, PM, QA, DevOps) through a single retainer, backed by over a decade of maintenance experience.
Let’s Talk
Don’t wait until your app shows signs of trouble. Contact us to discuss how our flexible retainer model can keep your Ruby on Rails application secure, efficient, and ready for the future.
Do you need help with ruby on rails support & maintenance?
At Bit Zesty, we specialise in building and maintaining bespoke software and integrating AI into existing applications.
Looking to build an application, but unsure of the price? Keen to discuss our experience, processes and availability?
