Discovery

User Research & Testing

When you’re creating digital products, it’s essential to understand how your users think, feel and behave. Whether we take a lean approach or conduct detailed user research, we’ll discover what people need from your product.

User Research & Testing

Our User Research & Testing Capabilities

Discovery
A/B Testing
User Observation
User Interviews
Surveys
Expert Reviews
Personas
Concept Testing
Card Sorting
Journey Maps
Performance Measurement
Usability Testing

Our Client Success Stories

Bridges Self-Management
Bridges Self-Management Read story 

An omnichannel service that helps people cope with long-term health conditions

Department for Business & Trade
Department for Business & Trade Read story 

Running a discovery to help the government change payment culture in the UK

Concordia
Concordia Read story 

Supporting the UK farming industry with Robotic Process Automation (RPA)

Enterprise Nation
Enterprise Nation Read story 

Helping the UK’s most active small business network deliver a great digital experience to their 70,000 users

GOV.UK Trade Tariff
GOV.UK Trade Tariff Read story 

Making GOV.UK Trade Tariff (import/export tool) 3x faster and 10x cheaper to maintain

King's Awards for Enterprise
King's Awards for Enterprise Read story 

Streamlining the application process for the UK's most prestigious business awards

ITV
ITV Read story 

A smart Twitter tool that helps senior TV executives make big decisions

London School of Hygiene & Tropical Medicine
London School of Hygiene & Tropical Medicine Read story 

Helping GPs tackle childhood obesity more effectively

Lupin Systems
Lupin Systems Read story 

Making it easier to audit and manage hazardous materials on-site

LV= (Allianz Group)
LV= (Allianz Group) Read story 

Redesigning Car Insurance

Oxford Medical Simulation
Oxford Medical Simulation Read story 

Helping healthcare professionals to learn from virtual reality training simulations

SXT
SXT Read story 

Reducing the spread of STIs, with a patient-friendly digital partner notification tool

Trussel
Trussel Read story 

Helping 1,000,000 people get emergency access to food

Do you need help with user research & testing?

At Bit Zesty, we specialise in building and maintinaing bespoke software and intergrating AI into existing applications.

Looking to build an application, but unsure of the price? Keen to discuss our experience, processes and availability?

+44 20 8164 1027 [email protected]

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