When you’re creating digital products, it’s essential to understand how your users think, feel and behave. Whether we take a lean approach or conduct detailed user research, we’ll discover what people need from your product.
We ran a discovery phase, where we carried out research to identify various user needs, and uncovered valuable information on payment practices in the UK. Our research will not only help build the right digital service, but will also inform the policy.View project
Through in-depth research, we rebuilt the service. The improvements met stringent government standards and made it easier for thousands of organisations to apply for the awards.View project
We conducted a code audit and made significant technical fixes to the site. Most importantly, we carried out thorough user research and made vital user experience improvements, delivering a website that better meets their business and member needs.View project
Following extensive research, we developed a system that analyses data, frees up time for volunteers and helps clients access food without delays.View project
Working closely with doctors and other health professionals, we developed a new digital service for SXT. The platform lets patients discreetly notify their partners about a potential infection, and helps clinics to meet their KPIs.View project