Client Stories

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SXT

Reducing the spread of STIs, with a patient-friendly digital partner notification tool.

Digital Innovation Strategy / Agile Project Management / User Experience Research / User Experience Design / Ruby on Rails App Development / Support

What we did: Working closely with doctors and other health professionals, we developed a new digital service for SXT. The platform lets patients discreetly notify their partners about a potential infection, and helps clinics to meet their KPIs.

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Enterprise Nation

Helping the UK’s most active small business network deliver a great digital experience to their 70,000 users.

User Experience Research / Agile Project Management / User Experience Design / Digital Innovation Strategy / Ruby on Rails Support / Code Audits / Code Updates / Fixing Bugs

What we did: We conducted a code audit and made significant technical fixes to the site. Most importantly, we carried out thorough user research and made vital user experience improvements, delivering a website that better meets their business and member needs.

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Founders Pledge

Helping entrepreneurs pledge millions to charity

User Experience Design / Agile Project Management / Web Application Development / Project Rescue

What we did: We came on board to rescue the project. Not only have we built a website that will scale with the organisation, but also developed digital services that moved key transactions online.

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Oxford Medical Simulation (OMS)

Helping healthcare professionals to learn from virtual reality training simulations

User Experience Design / Web Application Development / API Development / Agile Project Management

What we did: We created a web application that seamlessly integrates with the OMS virtual reality software. It allows users to see their score and identify areas for improvement.

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Queen’s Awards for Enterprise

Streamlining the application process for the UK’s most prestigious business awards

Agile Project Management / User Experience Research / User Experience Design / Ruby on Rails Application Development / Support

What we did: Through in-depth research, we rebuilt the service. The improvements met stringent government standards and made it easier for thousands of organisations to apply for the awards.

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Trussell Trust

Helping 1,000,000 people get emergency access to food

Digital Strategy / Agile Project Management / User Experience Research / User Experience Design / Web Application Development / Ruby on Rails Support

What we did: Following extensive research, we developed a system that analyses data, frees up time for volunteers and helps clients access food without delays.

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HMRC

Making HMRC’s import/export tool 3x faster and 10x cheaper to maintain

Open Source Development / Agile Project Management / Legacy Adaptation / Technical Architecture / Technical Support

What we did: In three months, we rebuilt the complex tool to help users find the information they need easily. It now delivers over 2,000,000 page views a month, and meets all government digital standards.

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Lupin Systems

Making it easier to audit and manage hazardous materials on-site

User Experience Design / Agile Project Management / Big Data Visualisation / Technical Support

What we did: We developed user-friendly web and tablet apps that allow auditors to enter data on the go. Information is synced in the cloud, so facilities managers and external auditors can instantly address any hazards.

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SwiftKey

Helping SwiftKey’s predictive keyboard to save users over two trillion keystrokes

API Integration / Agile Project Management / Performance Testing / JRuby Development

What we did: In three months, we built an API that links Swiftkey with individual social media and email accounts. Each user now experiences a completely personalised service.

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London School of Hygiene & Tropical Medicine (LSHTM)

Helping GPs tackle childhood obesity more effectively

Agile Project Management / User Experience Research / User Experience Design / Web Application Development / Support & Maintenance

What we did: We developed a digital tool that enables GPs to guide their patients through a best-practice obesity assessment quickly and effectively.

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Department for Business, Energy & Industrial Strategy

Running a discovery to help the government change payment culture in the UK

Discovery / User Experience Research / Journey maps

What we did: We ran a discovery phase, where we carried out research to identify various user needs, and uncovered valuable information on payment practices in the UK. Our research will not only help build the right digital service, but will also inform the policy.

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ITV

A smart twitter tool that helps senior TV executives make big decisions

Agile Project Management / Big Data Visualisation / User Experience Design / Ruby on Rails App Development

What we did: Working closely with the client over six weeks, we developed a data visualisation web app. Using social media platforms, it lets ITV analyse what thousands of people are saying about its shows.

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Bit Zesty delivered a completely bespoke solution for us in good time. Their innovation and creativity took the app above and beyond our expectations.

Ben Tattersall Smith, ITV Social Media Manager

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or email: [email protected]

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