Ruby on Rails
Support & Maintenance Services
Ruby on Rails specialists who can maintain, improve and extend your application.
Our experience with over 100 Ruby on Rails projects means that we can get up to speed quickly and ensure your application is secure, performant and continues to meet your business and user needs.
Established in 2009 in the UK, we support organisations in all sectors - from government departments and charities to corporates and start-ups.
Some of our clients
bodies & charities
What we can help you with
Ruby on Rails support and maintenance
Rest assured. We can quickly get to grips with your RoR application and provide ongoing support and maintenance to optimise your user experience, security and performance.
- Dedicated point of contact
- Helpdesk support
- Issue fixing
- Application monitoring
- Code security monitoring
- Server uptime monitoring
- Automated testing
- Security updates
- Code updates
- Performance improvements
- RoR version upgrades
- Accessibility improvements
- Code audits
Ruby on Rails application enhancements and development
Do more than keep the lights on. We can incrementally improve or substantially expand your Ruby on Rails application to meet your organisation's and your users' emerging needs.
- Minor enhancements and changes
- Third-party API integrations
- Substantial system extensions
- New application development
- Product and project management
- Award-winning user experience design
Ruby on Rails project rescue
Rely on us. Is your project unfinished, behind schedule, or suffering from sub-par quality code? Our RoR specialists and project managers can get your project back on track.
- Code audits
- Cleaning code
- Increasing test coverage
- Fixing bugs
- Project management
- Prioritising functionality
- Award-winning user experience design
What clients say about our Ruby on Rails support services
The best technical experience I ever had. Anyone who I needed to be in touch with or had issues was accessible, quickly responded and really held my hand as a non-technical CEO. I would sum up Bit Zesty really as part of our team - it felt like Bit Zesty was part of the movement we were building and supported our growth and evolution in a really crucial stage.
Benefit from our expertise. We have experience in various technologies that often form part of the Ruby on Rails application tech stack. Including, but not limited to:
Download our RoR support and maintenance services guide & pricing
Find out more about Bit Zesty's Ruby on Rails support and maintenance services, including:
- What to expect from our support services
- Target response times
- Indicative pricing for our services
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We've been successfully delivering Ruby on Rails support projects for start-ups, charities, global corporations and government bodies since 2009.
Seamlessly taking over charity’s application support after an individual contractor build
Trussell Trust, a charity and the UK’s largest food bank organisation needed an experienced Ruby on Rails support agency to take over after an individual contractor built its Ruby on Rails application.
This cloud-based application helps to manage the operations of over 400 food banks, which serve over a million clients a year. More than maintaining the application and fixing any issues as they come up, over the years Bit Zesty made many enhancements, including continuously updating the application to the latest version of Ruby on Rails, integrating with Salesforce, creating a new stock control module and building a data visualisation system to drive awareness of poverty.
Providing reliable business-critical support for a financial corporation
Diners’ Club’s third-party agency was struggling to provide the right level of Ruby on Rails support - so it got Bit Zesty to help.
The charge card company needed ongoing software support for its business-critical web application, which is the primary customer entry point for products and services, the merchant portal and the website. As part of the support service set-up, Diners’ Club also opted to redeploy the application to a high-availability and secure set-up on Amazon Web Services (AWS). Additionally, we have upgraded the application to the latest Ruby on Rails version and extended the functionality to meet Diners’ Club’s changing business needs.
Supporting existing app suite as well as creating new Ruby on Rails application
Lupin Systems wanted to partner with a company that does not only provide support but can also extend its suite of apps by building new Ruby on Rails applications.
Lupin Systems offers software solutions for occupational health and safety management. We were contracted to provide two services: 1. To support and maintain their existing Ruby on Rails application suite by providing helpdesk support, fix any issues, make Ruby on Rails version upgrades; 2. As our services also include new feature development, project management and user research, Lupin Systems asked us to build a new app to streamline its hazardous material auditing process.
Bit Zesty enabled real-time auditing by developing two applications that sync: a tablet app to be used by auditors and a web app to be used by the facilities managers. This system allows auditors working on-site and managers working in the office to view the latest data at the same time. This dramatically increases collaboration between the two groups of users, making it easier for them to ensure compliance with health and safety standards.