Client Stories

Explore how we've partnered with clients from initial concept to established applications, providing expert assistance and innovative solutions.

SXT

Reducing the spread of STIs, with a patient-friendly digital partner notification tool

Services: Discovery & Strategy Consulting / Web Application Development / Support & Maintenance

What we did: Working closely with doctors and other health professionals, we developed a new digital service for SXT. The platform lets patients discreetly notify their partners about a potential infection, and helps clinics to meet their KPIs.

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Enterprise Nation

Helping the UK’s most active small business network deliver a great digital experience to their 70,000 users

Services: Discovery & Strategy Consulting / Web Application Development / Support & Maintenance

What we did: We conducted a code audit and made significant technical fixes to the site. Most importantly, we carried out thorough user research and made vital user experience improvements, delivering a website that better meets their business and member needs.

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Founders Pledge

Helping entrepreneurs pledge millions to charity

Services: Web Application Development

What we did: We came on board to rescue the project. Not only have we built a website that will scale with the organisation, but also developed digital services that moved key transactions online.

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Easol

Staff augmentation to extend the development team for an events e-commerce platform

Services: Web Application Development / Team Augmentation

What we did: Worked alongside the EASOL development team to help improve their app's performance, develop new features and upgrade their Ruby on Rails application. Their customers' sites now load twice as fast.

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King’s Awards for Enterprise

Streamlining the application process for the UK’s most prestigious business awards

Services: Discovery & Strategy Consulting / Web Application Development / Support & Maintenance

What we did: Through in-depth research, we rebuilt the service. The improvements met stringent government standards and made it easier for thousands of organisations to apply for the awards.

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Trussell Trust

Helping 1,000,000 people get emergency access to food

Services: Discovery & Strategy Consulting / Web Application Development / Support & Maintenance

What we did: Following extensive research, we developed a system that analyses data, frees up time for volunteers and helps clients access food without delays.

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HMRC

Making HMRC’s import/export tool 3x faster and 10x cheaper to maintain

Services: Discovery & Strategy Consulting / Web Application Development / Support & Maintenance

What we did: In three months, we rebuilt the complex tool to help users find the information they need easily. We continue to support it, and it now delivers over 2,300,000 page views a month, meeting the government digital standards.

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Microsoft SwiftKey

Building an API that linked Microsoft SwiftKey with individual social media and email accounts.

Services: Web Application Development / AI & Machine Learning / Team Augmentation

What we did: In three months, we built an API that links Swiftkey with individual social media and email accounts. Each user now experiences a completely personalised service.

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Oxford Medical Simulation (OMS)

Helping healthcare professionals to learn from virtual reality training simulations

Services: Discovery & Strategy Consulting / Web Application Development / Support & Maintenance

What we did: We created a web application that seamlessly integrates with the OMS virtual reality software. It allows users to see their score and identify areas for improvement.

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Concordia

Supporting the UK farming industry with Robotic Process Automation (RPA)

Services: Discovery & Strategy Consulting / Web Application Development / Support & Maintenance

What we did: We developed a Robotic Process Automation (RPA) tool which helped Concordia process over 3,500 visa applications in under two months, allowing them to meet the farms' needs without increasing their workforce.

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Lupin Systems

Making it easier to audit and manage hazardous materials on-site

Services: Discovery & Strategy Consulting / Web Application Development / Mobile Application Development / Support & Maintenance

What we did: We developed user-friendly web and tablet apps that allow auditors to enter data on the go. Information is synced in the cloud, so facilities managers and external auditors can instantly address any hazards.

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Serious Readers

Supporting, maintaining and improving a bespoke Ruby on Rails e-commerce website.

Services: Web Application Development / Support & Maintenance

What we did: We took over support and maintenance of a bespoke Ruby on Rails e-commerce site for Serious Readers, improving the stability and performance of the site.

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London School of Hygiene & Tropical Medicine (LSHTM)

Helping GPs tackle childhood obesity more effectively

Services: Discovery & Strategy Consulting / Web Application Development

What we did: We developed a digital tool that enables GPs to guide their patients through a best-practice obesity assessment quickly and effectively.

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Department for Business & Trade

Running a discovery to help the government change payment culture in the UK

Services: Discovery & Strategy Consulting

What we did: We ran a discovery phase, where we carried out research to identify various user needs, and uncovered valuable information on payment practices in the UK. Our research will not only help build the right digital service, but will also inform the policy.

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ITV

A smart twitter tool that helps senior TV executives make big decisions

Services: Discovery & Strategy Consulting / Web Application Development

What we did: Working closely with the client over six weeks, we developed a data visualisation web app. Using social media platforms, it lets ITV analyse what thousands of people are saying about its shows.

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Talking Tables

Rewriting custom Shopify app to enable seamless syncing with an Enterprise Resource Planning (ERP) software.

Services: Web Application Development / Support & Maintenance

What we did: We created and maintained a bespoke Shopify application to sync customer and order data between their e-commerce platform and Enterprise Resource Planning (ERP) software.

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Bridges Self-Management

An omnichannel service that helps people cope with long-term health conditions.

Services: Discovery & Strategy Consulting / Web Application Development / Mobile Application Development

What we did: We designed and developed mobile and web apps for people suffering from long-term health conditions.

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LV= (Allianz Group)

Redesigning Car Insurance

Services: Discovery & Strategy Consulting / Mobile Application Development / Team Augmentation

What we did: Modernised the car insurance process to be more user-friendly and adaptable to changing habits due to COVID-19 while introducing a flexible, monthly car insurance product that can be managed completely online.

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Bit Zesty delivered a completely bespoke solution for us in good time. Their innovation and creativity took the app above and beyond our expectations.

Ben Tattersall Smith, ITV Social Media Manager

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